Resilience in action

Introduction
Like strategy and crisis, resilience is a much over-used word. Yet, it is the word that from its Latin roots (resilire) indicates a bouncing back or recoil from distortion or adversity. Its significance has progressed from applications in physics and engineering, through ecology and the environment, to today when it is preceded with a wide range of adjectives such as personal, organisational, societal, infrastructural, economic, national, etc. 
While definitions also widely vary, the most succinct for the purpose of this article is the ability to ‘anticipate, absorb and adapt to change’ – essentially, to survive and thrive. This interpretation can include key activities like foresight, preparation, response, recovery and regeneration. By incorporating change, it means that bouncing back is an insufficient description as the status quo ante cannot be realised. Rather, it is a case of bouncing forward to a new or different state that, hopefully, will allow better coping mechanisms for future distortions or adversities. 

Learning lessons
Let’s see this interpretation in action. Perhaps the most pertinent example of resilience in action today is Ukraine. The Ukrainian nation has shown remarkable resistance and resilience in the face of devastating attacks on its population and CI. Large parts of the CI has been destroyed. Bouncing back to the ‘old’ Ukraine in no longer possible but the prospect of a ‘new’ Ukraine emerging from the ashes is motivating. 
In a recent Ukrainian book called How Nations are Reborn: The Experience of East Asia, the author (Sergiy Korsunsky) draws on lessons of building resilience and particularly from the Japanese who have come through a series of national disasters affecting their CI, from bombing with atomic weapons, meltdowns of nuclear-power plants, major earthquakes, tsunamis and typhoons, to bouncing forward to become a modern industrial state.[1]
The author makes three important points. The first is that the CI is worthless unless communities return to use it. This statement reinforces the message that resilience is ultimately about people. It is people who will generate recovery, usually at ground level, and while having the right infrastructure is important it cannot guarantee regeneration if people and communities feel unsafe. Interestingly, evidence stemming from the earthquake and tsunami that struck Fukushima in 2011 showed conclusively that communities with deeper reservoirs of social capital had higher survival rates and faster recovery times.[2] By way of contrast, an earthquake in Christchurch in the same year saw a population loss in the rebuilt main urban area: this resulted in the city dropping from being the second-most populous area in New Zealand to third.  
The next point is the importance of seizing the opportunity when it arises. This reinforces the message of bouncing forward and the cliché ‘building back better’. In the Ukrainians’ case, the rebuild is estimated to cost around $411billion+ over a decade. It will be the largest reconstruction of civil infrastructure in Europe since the Second World War. It will present opportunities for transforming parts of the old system into more modern and efficient ones, that will hopefully also have an improved level of redundancy (spare capacity). Efficiency and redundancy can sometimes be uneasy bedfellows and need to be reconciled; both are important in resilience. 
The third point is that while money is important the real task is about preparation and planning i.e. anticipation. It is about being proactively protected.[3] The author makes the point that when the war concludes there will be little time for planning so it needs to start now. Lessons learnt from others can greatly help. In Japan, underground electrical substations are a feature that could help Ukrainians avoid disruptions from drone attacks and provide some redundancy. Water drawn from wells proved valuable after the Kobe earthquake in 1995 when the water grid was severely disrupted, while fire foam has been one way of using less water when hydrants are out: all lessons for Ukraine. Such alternatives need to be considered early on and not in isolation as cascading consequences can have a devastating impact on a wide range of services. 

Being agile
Preparation and planning for resilience apply across the board to any major disruption. But resilience is not just for disasters or emergencies. It can also apply in between the stresses and shocks. Yet, it still requires the application of agility and adaptation to realise the opportunities. 
Take the example of Canary Wharf in London. The Wharf is a massive infrastructure estate built over the past three decades that, alongside the City of London, constitutes one of the main financial centres in the UK and the world. Finance is one of the UK’s designated 13 CI sectors. But change is upon the area. 
As hybrid working has reduced the occupancy for many clients, they are seeking smaller footprints in other or modified buildings while undergoing organisational change as a result. This means that Canary Wharf Management is repurposing office space into residential dwellings.[4] Of the 2.4 million square feet currently under construction, three quarters is now earmarked for homes. In turn, this has introduced more shops and leisure facilities, making it an increasingly popular destination, bringing fresh infrastructural demands. A new, third rail connection to the island has, for instance, given both inhabitants and visitors added resilience in travel options. Here is an example of bouncing forward driven by change where both resilience and sustainability combine.

Cause and effect
At the national level, the UK government’s Integrated Review and Resilience Framework make much of resilience, including a re-examination of the national risk assessment process as it applies to the CI.[5] The latest, unclassified National Risk Register was published in August.[6]
Traditionally, risk has focused on the panoply of threats facing a company or community measured against the vulnerabilities of those organisations. Enterprise risk management (ERM) has largely been about the operationalisation of risk registers, labelled in red, amber or green, with impact and likelihood managed to the nth degree. This is a mechanistic, quantitative, and siloed approach, and largely backwards facing based on historical probabilities. However, the current period of rapid change means that many modern threats do not have precedence, and certainly do not fit traditionally probabilistic models. Just look at the frequency of flooding when a one-in-a-hundred-year event can now be every few years in some places. 
This means we should be analysing consequences and recovery (resilience) as well as causes and vulnerabilities (risks). If we cannot forecast the next major risk then at least we should prepare some generic solutions to deal with the common consequences. Often, different risks can demand similar responses – dealing with a flood or terrorist attack, for example, requires alternative safe locations and compatible communication channels. Clearly, prevention is better than cure when foreseen risks can be avoided or mitigated but with an increasing number of unknown risks then there is little opportunity to have a prevention plan for every emergency. Hence, the threat-agnostic, resilience approach i.e. enterprise resilience management.

Resilient futures
The rapid advance of technology is sure to give resilience a push in a positive direction. The expansion of AI, robotics and quantum technologies, for instance, is significant not only individually but also as a combined set of systems and derived services that support the socio-economic and infrastructural necessities for the future of humankind and our environment. This is even before the merger of infotech and biotech takes us to a whole new level.
But in the final analysis, it is the shocks and stresses on people and communities that will be felt acutely. The so-called ‘resilience dividend’ will need to focus on ways to help alleviate those stresses at the local level, while combining measures to mitigate the shocks and reimagine new circumstances. Those measures need to be transferred from top to bottom yet actioned from bottom to top. Resilience must marry with sustainability for us to endure and build a brighter, more resilient future.
Building Resilient Futures is available in paperback or e-format from Austin Macauley Publishers Ltd (ISBN 9781035812622). The author, Robert Hall, is currently writing a sequel looking at Natural Resilience: How the natural world can help us understand the key elements of resilience. 

References:
1.    The Economist, 10 June 2023.
2.    Aldrich, D P. (2012) Social Capital in Post Disaster Recovery: Towards a Resilient and Compassionate East Asian Community, in Sawada, Y. and S. Oum (eds.), Economic and Welfare Impacts of Disasters in East Asia and Policy Responses. ERIA Research Project Report 2011–8, Jakarta: ERIA. pp.157–178. 
3.    UNDRR (2023), How to make infrastructure resilient: The Handbook for Implementing the Principles for Resilient Infrastructure, United Nations Office for Disaster Risk Reduction (UNDRR).
4.    The Times, 1 July 2023.
5.    The UK’s Integrated Review Refresh (13 March 2023) and the UK Government Resilience Framework (19 December 2022).
6.    National Risk Register 2023 (3 August 2023).

This article first appeared in Critical Infrastructure Protection & Resilience News | Summer 2023.

See: https://cip-association.org/wp-content/uploads/2023/08/CIPRNews-Summer2023.pdf

 

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